Recover abandoned carts.
70% of carts end up abandoned. Recover those lost sales with strategic reminders, incentives and multichannel communication. Turn hesitation into purchase.
Smart recovery
Abandoned carts = lost revenue.
Inngage automates cart recovery with strategic reminders across multiple channels — email, then SMS, then push — each one personalized with the specific product and an incentive to convert.
Automatic reminders
Perfect timing — 1h, 24h and 48h after cart abandonment.
Multichannel
Email, SMS, push and WhatsApp coordinated in a single recovery journey.
Personalization
Each message shows the specific products left in the cart.
Smart incentives
Offers that convert without hurting margin, escalating as time passes.
Features for maximum cart recovery:
Automatic detection
Identifies abandoned carts in real time, as soon as the customer leaves without completing the purchase.
Smart timing
Reminders at the perfect moment for maximum conversion — 1h, 24h and 48h after abandonment.
Coordinated multichannel
Email, SMS and push in a strategic sequence, coordinated in a single journey.
Order status via VTEX
Order status messages (confirmed, shipped, delivered) synced directly from your VTEX e-commerce and sent through any Inngage channel.
Deep linking
Customers return straight to the cart in one click, with no friction between the message and checkout.
KPIs achieved
Measurable, high-impact results.
Frequently asked questions
Automatic reminders go out 1h, 24h and 48h after abandonment, across coordinated email, SMS and push.
Yes — order status messages sync directly from your VTEX e-commerce and go out through any Inngage channel.
Yes — each message shows the specific products left in the customer's cart.
Yes — with deep linking the customer returns straight to the cart, with no friction.
Stop losing revenue to abandoned carts.
See how to recover lost sales in minutes, through the right channel.
- Diagnosis with your own numbers
- 30-minute demo, no commitment
- Assisted onboarding and Brazilian support
Book a demo
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